Vision of the future

Our Goal

Our goal is to be the best supplier of non-ferrous metal products, in New Zealand.  This means setting the standards in our industry for quality customer service and products and making sure that we can achieve this goal in every way ….every day.

Our Place in the Market

Our place in the market is based on servicing customers in the manufacturing, building, renovations and maintenance areas.  We do this by providing the right product and product advice, on time, at a fair price and in locations, which they find convenient.

Our Business Growth

We will grow by maintaining our existing customers and introducing new customers to our services who are involved in the manufacturing, building, renovations and maintenance areas.  This means:

-Having a large network of stores that cover New Zealand.

-Servicing retail, trade and commercial customers by bringing their attention to the first-rate product range and advice we offer in our centres.

Providing a large range of products and first-rate services that meet our customers’ needs and help guarantee they will return to MICO in the future.

Company Statement

As a MICO Metals customer, we want you to know you have the right to expect the following standards from us:

-You will receive friendly, courteous and efficient service. 

-You will be respected and not taken for granted.

-We will honour our commitments to you.

-We will acknowledge any communication you have with us before the end of each working day.

-Our products and services will always be of exceptional quality and value, designed to ensure your satisfaction.

-We will communicate with you frequently as we build a winning partnership together.